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Recruiting, retaining and recognising volunteers

Volunteers make a significant contribution to the sport and recreation industry in Queensland.  The recruitment, retention and recognition of volunteers are vital for the survival of most clubs and organisations.

On this resource page access specific information relating to:

Volunteer management

Read more about volunteer management at the following websites:

Resource Description

Volunteer Market Segmentation

Australian Sports Commission

This video uncovers, explores, identifies and clearly articulates the different motivations, attitudes, needs and barriers that influence people's decisions and behaviours in relation to sport and, in particular, participation in club-based sport.

Volunteer Resource Bank

GiveNow.com – Give more, Give smarter, Give better, Give now!

Give Now has assembled a list of resources that can help you find out more about volunteering.

Is your organisation volunteer friendly?

Department of Communities, Child Safety and Disability Services (Qld)

A checklist aiming to give not-for-profit organisations a quick way to assess their volunteer friendliness.

Tips for Recognising, Retaining & Rewarding Volunteers

Club Matters - Supporting your sports club

A comprehensive range of resources and tips for not only recruiting and retaining volunteers, but helping them in their day to day business of managing a sports club.

A Club's Guide to Volunteer Management (PDF)

Sport and Recreation Western Australia

A shorter, more visual 12-page guide to the management of volunteers at your club.

Volunteering Australia

Information for not-for-profit organisations on all things to do with volunteers. Information includes the foundations of volunteering, how to find volunteers, skills and training for volunteers, awards available and a training and events calendar.

People Management

Australian Institute of Community Practice and Governance

Suggests tips for improving relationships with staff and volunteers.

Volunteer Management - easy steps to managing volunteers

Volunteering Queensland

Information for managers of volunteers and not-for-profit organisations about designing volunteer roles and writing position descriptions.

Managing Event Volunteers

Australian Sports Commission

Comprehensive information on the management of event volunteers.

Recruiting and Retaining Volunteers

Australian Sports Commission

The Australian Sports Commission has produced a document relevant to the recruitment and retention of volunteers. This document is a useful resource for clubs that want information and instruction on how to best manage their volunteer base.

Volunteer Management Plan Workbook (PDF)

Sport and Recreation Victoria

A comprehensive, 81-page step-by-step guide to the development of a volunteer management plan.

Volunteer management tools and templates

Resource Description

Volunteer Management Plan Overview (Word, 64K)*

Department of National Parks, Sport and Racing, Sport and Recreation Services (Qld)

Volunteer Management Plan overview provides clubs with example strategies or actions to complete a Volunteer Management Plan.

Volunteer Management Plan template (Word, 39K)*

Department of National Parks, Sport and Racing, Sport and Recreation Services (Qld)

The Volunteer Management Plan template offers six areas to consider in the management of volunteers. Overall the Volunteer Management plan will assist clubs in achieving an effective structure and management practices.

Association and Club support

VicSport

With such heavy reliance on our volunteer pool, it is vital organisations look after their volunteers. Included in the links below is information and resources to assist your organisation manage volunteers.

Volunteer recruitment

Read more about volunteer recruitment at the following websites:

Resource Description

Engaging Young Volunteers

Department of Communities, Chid Safety and Disability Services (Qld)

A fact sheet providing organisations with tips and ideas on how to tap into young people as future volunteers

Recruiting Volunteers (PDF)

Australian Sports Commission

Fact sheets and information on recruiting volunteers in sporting organisations.

Finding and Keeping Volunteers (PDF)

Sport and Recreation New Zealand

Information, supported by research, on how to find and keep volunteers.

Volunteer retention

Read more about volunteer retention at the following websites:

Resource Description

Retaining Volunteers (PDF)

Australian Sports Commission

Fact sheet and information on retaining volunteers in sporting organisations.

Volunteer recognition

Read more about volunteer recognition at the following websites:

Resource Description

Volunteer Appreciation Plan

New Zealand Rugby Union

This provides a coordinated approach toward appreciation and support of volunteer efforts. It is important that volunteers at all levels of the game are appreciated, thanked and supported in appropriate ways by the groups that benefit from the volunteers work and the organisations who run the game that is based on volunteer work.

Valuing Volunteers in Sport and Recreation Recognition Kit

Department of National Parks, Sport and Racing, Sport and Recreation Services (Qld)

The Valuing Volunteers in Sport and Recreation Recognition Kit is a resource to help recognise the significant contribution volunteers make to sport and recreation in the community.

Recognising Volunteers

Sport and Recreation Western Australia

A guide on how to recognise your volunteers.

* Requires Microsoft Office files viewer

Last updated
18 March 2015